The answer to report 5984. Admin 22 июл 2024 (17:39) writes:

Thank you. I created the new application 112744 but this time it did not let me apply the bonus, was the bonus lost in the previously cancelled application?

The answer to report 5985. Juan 22 июл 2024 (18:20) writes:

The bonus is not lost. But a new bonus order is possible only after updating the database, which is done once a day.